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Do you know what matters to you?

More information on counselling for individuals

Learn more about yourself and what's really important to you

How long does counselling take?

Subject to any funding constraints, counselling lasts for as long as you and your counsellor feel it is helpful, and your counsellor will help you to plan your sessions and identify what you want to achieve whilst you are with us.

Will my counselling sessions be confidential?

Yes, counselling sessions are confidential.  However, there may be exceptions to this, for example, if your counsellor believes you, another person, or themselves to be at serious risk of harm, and particularly if there is a child at risk. In such an instance the counsellor will raise this with you, and discuss their obligation to take the matter further via their clinical supervisor and the Clinical Services Manager. Other relevant professionals may need to be involved but this will be done carefully and with your knowledge.

What if I have to cancel?

If you can’t keep an appointment for any reason, please let us know. If you are paying, a charge will be made if less than 24 hours’ notice is given. If you are accessing our subsidised sessions all missed appointments will count as one of your sessions. If you miss 2 appointments in a row and we can’t contact you, we will assume that you do not want to continue with your counselling right now.    

How can I be assured of my counsellor's professionalism?

The majority our counsellors are fully qualified whilst a few are close to the end of their training. All our counsellors receive additional training and professional structured clinical support from our team of accredited and/or highly experienced and qualified clinical supervisors. We are Accredited Organisational members of the British Association for Counselling and Psychotherapy and are bound by its ethical framework for good practice. Clients are matched to counsellors after an assessment of their specific needs.                                                                              

Does my GP need to refer me for an appointment?

No. Simply phone, email or drop in to make an appointment.  The only exception is if your insurers require you to have a GP referral in order to use your policy for treatment.

Will I be judged?

Your counsellor will not judge you, they are simply there to listen to you and support you to find solutions to your problems. No matter how difficult you are finding your situation the counsellor will not pass judgement or tell you what to do. Many of us experience problems during the course of our lives. It is particularly common during a time of change for people to question and find it difficult to understand their feelings, thoughts and behaviours. This process is completely normal.

Where do we offer appointments?

We offer our services at a number of locations around North and South Manchester. 

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