Colorful Pompoms

Committed to safeguarding and promoting the

welfare of our clients, staff and volunteers

Working at CFC

We have been the heart of the community for over 40 years, with a culture and ethos which puts passion and commitment at the heart of everything we do. We are committed to equal opportunities and positively welcome applications from every section of the community.

 

Here you can find out about how to join our team, either as a volunteer or paid staff member, as a clinician, office team member or café helper.

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Whilst the ability to fulfil all spoken aspects of the roles with confidence through the medium of English is essential, we positively welcome applications from those with a second (and even third!) language. 

 

The Counselling & Family Centre is also committed to safeguarding and promoting the welfare of our clients, staff, and volunteers, and expect those who work with us, in whatever capacity,  to share this commitment.

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If there's nothing for you at the moment, please do check back here for other opportunities to join us in the future. We will email you when a position is advertised if you add yourself to the mailing list with your interest.

Paid vacancies

We are hiring 

 

Job Vacancy - Café Deputy Manager

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Closing Date Midnight Monday 20th September

Interviews Friday 25th September

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Please Note: This role will have a trial period during which you will be paid equivalent to National Minimum Wage. On successful completion of the trial period, you would be offered a full-time salaried position.

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Main Tasks and Responsibilities

1. Daily Management of the Cafe

Staff and Customer Service

  • Prepare food and drinks to order in a timely manner and to a high standard

  • Ensure volunteers and sessionally paid staff are working to achieve agreed professional standards of customer service.

  • Ensuring there is cover for days that you are unable to work due to holidays.

Health and Safety

  • Ensure the kitchen and front of house areas are cleaned before and after service

  • Ensure compliance with all Health and Safety procedures

Food Management

  • Ensure all foods are prepared, cooked and stored in compliance with food hygiene and health and safety legislation

  • Monitor and record relevant steps and activities of food preparation and hot and cold storage to ensure food is safe for consumption using the Safer Food Better Business guidelines

2. Business Growth & Development

Training and Professional Development

  • Ensure suitable volunteers and sessionally paid staff are recruited to work in the café and that they are trained using our checklist.

  • Ensure that all staff are confident and competent in their role with regards to food hygiene. The Safer Food Better Business guidelines is kept in the café for reference.

Development

  • With the support of the Centre Manager, plan and implement and evaluate the café on a regular basis in order that the café:

  • Continues to provide a healthy and varied menu

  • Is run professionally and profitably

  • Has procedures in place to facilitate its efficient running

3. Other

  • Work within the ethos of CFC through personal example, commitment and action, by ensuring fair treatment in employment, service delivery and external communications.

PERSON SPECIFICATION

Experience required

Essential

  • Previous catering experience

  • Previous customer care experience

Desirable

  • Supervisory experience

Skills required

Essential

  • Good understanding of the principles of food hygiene and preparation

  • Good understanding of health and safety issues and the ability to implement procedures to ensure compliance

  • Basic food preparation skills

  • Experience of stock control and budgeting

  • Experience of working as part of a team

Desirable

  • IT experience of Word and Excel

  • Supervisory experience in a commercial catering environment

Qualifications

  • Level 2 Food Hygiene Certificate

  • Other relevant qualifications

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To apply for this role please submit your CV to alison.savage@thecfc.org.uk 

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Please do check back here for other opportunities to join us in the future. We will email you when a position is advertised if you add yourself to the mailing list specifying paid employment as an interest.

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You may also be interested in our voluntary roles.

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