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We are here for you

Paying for counselling online? Please use links below. Scroll left and right for all options. ESSENTIAL - So we know what you are paying for, please use the Add a note section in the shopping basket to tell us the name of your counsellor and the date and time of your session. THANKS!

Paying for your sessions

When you register for counselling, you will be made aware of the cost you will pay per session. All sessions must be paid for in advance, except where you are accessing fully funded sessions or are part of a scheme where we have agreed someone else is being invoiced.


To help our busy admin teams, we would prefer if you pay for your sessions using our secure, online links above.

If you cannot do this, then our admin team can take card payments over the phone. At our centres, we can take cash and contactless payments.

  • We ask you pay at least an hour before the start of your scheduled session so we can communicate this to your counsellor.

  • As our Altrincham admin team hours are Monday to Friday, 9am to 5pm, online payment for any evening sessions must be made before 4pm. Bury hours vary, see here.

  • Payments for 9am sessions need to be made the previous working day. e.g. if you have a 9am appointment on a Monday, please pay before 4pm on the previous Friday.

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