Window Cleaning

Making a difference for CleanStart 

Working in Partnership

The Counselling & Family Centre, an Accredited Organisational member of The British Association of Counselling and Psychotherapy, work with a number of other organisations in partnership to provide counselling and psychological support. Below we describe our work with Trafford Hounding Trust through CleanStart, and with the National Probation Service.

If you would like to explore commissioning our service, please contact


The Counselling & Family Centre has been commissioned by Trafford Housing Trust to work with CleanStart in Trafford Park. We provide two counsellors for half a day each on CleanStart's premises. As well as this, we are to provide a weekly structured support group and 7 and a half days of training in Mental Health Awareness and Addictions Awareness.

CleanStart's vision is to support neighbourhoods helping them become safer, stronger, cleaner and greener. They are a social enterprise, which means that they are able to offer a great range of property services and good quality recycled furniture at affordable prices whilst re-investing their profits into the local community. They provide employment, training and support for those who may find it difficult to secure jobs elsewhere. 

Trafford Housing Trust had always assisted ex-offenders to resettle on their release from custody. However, they felt that a lot more could be done to help reduce re-offending. And so in August 2008 CleanStart was formed initially creating a Void Clearance team, who would be employed to clean and clear their empty properties. CleanStart employ people on a fixed term contract, rolling employment initiative helping them to become economically active by providing them with training and support. In turn this results in a reduction in re-offending rates and unemployment both of which have a positive impact on the local community.

We were delighted when the unique nature of this work was recognised in the April 2020 edition of Therapy Today magazine.

See for more information.

National Probation Service

Funded by the Oglesby Charitable Trust and working in collaboration with the Moss Side Probation Office in Manchester, we are providing counselling support to those on probation. This service has been tailored to meet the needs of both the probation service and its service users.

The counsellors working in this part of the service are fully qualified and have had additional training. All our counsellors attend regular one to one and group clinical supervision and engage in continuous professional development.

Despite the coronavirus outbreak, we have continued to provide counselling remotely on the telephone. 


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